Why there are so many one star review of my best Mac App ‘Editor for Access Database’ ?

accessPrevious article said much about the App customer review,  after two and half years past,  there’s not much change about the customer rating.

  • App Name Change
    My App has renamed to ‘ACCDB MDB Database Manager’ and then to current  ‘Editor for Access Database’,  because I got email from someone saysto Apple  I can’t use ‘Access’ in my App icon and title.
    After the name change, I lost quite a lot sales (lost about 60% sales). Strangely I noticed last month there’s another App  (Access Database Viewer) rank to top with similar name to my App and has quite limited feature, not sure what exactly happened.
  • The features
    My App still have the most features.accessaccessaccess
  • The Reivew
    * Several review says my App don’t support the Query of Access, then give a one star.  My app description didn’t say it support Query,  and all the other App doesn’t support Query either, but they didn’t get one star review complain about no Query feature.

    And also some review says ‘The app is horrible. So limited and basic’, there’s so many features, I am not sure what they are looking for. And the other feature less App don’t have such review either.

    And you can see the five star reviews in the other App, some says the App can do just export then five star. And some just says it’s good it can open files then five star.

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